This privacy policy explains how spanishvisahealthinsurance.com ("the site"), operated by Neil Peter Osborne, collects, uses, and protects your personal data. We take your privacy seriously and aim to be clear about our practices.
Data controller
The data controller for this site is Neil Peter Osborne. You can contact us via the enquiry form.
What data we collect
Enquiry form data
When you use our enquiry form (powered by HubSpot), we collect the information you submit — typically your name, email address, and the details of your enquiry. This data is processed by HubSpot in accordance with their privacy policy and used solely to respond to your enquiry. We do not sell this data or share it with third parties other than the relevant insurance broker who will respond to your enquiry.
Analytics data
This site uses analytics to understand how visitors use the site (pages viewed, approximate location by country, device type, referral source). This data is aggregated and anonymised — we cannot identify individual visitors from analytics data.
Partner link data
When you click a partner link to spanish-healthinsurance.com or 247expatinsurance.com, those sites operate their own privacy policies and may use cookies or tracking to attribute any subsequent purchase to this site for commission purposes. We do not have access to personal data you submit on those sites.
How we use your data
- To respond to your enquiry and connect you with an appropriate insurance broker
- To improve site content and user experience based on aggregate analytics
- To comply with our legal obligations
We do not use your data for automated decision-making, profiling, or direct marketing unless you have explicitly opted in to receive communications.
Legal basis for processing
Where we process personal data, we do so on the basis of:
- Consent — when you submit a form, you consent to us processing the submitted data to handle your enquiry.
- Legitimate interests — using aggregate analytics data to improve the site.
Data retention
Enquiry data is retained for as long as necessary to handle your enquiry and any follow-up, and for a reasonable period thereafter in case of disputes. Analytics data is retained in aggregated, anonymised form.
Your rights
Under GDPR (and UK GDPR where applicable), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to processing
- Data portability (where technically feasible)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us via the enquiry form.
Cookies
This site uses functional cookies necessary for the site to operate, and may use analytics cookies if you consent. You can manage cookie preferences in your browser settings. Third-party partner sites (spanish-healthinsurance.com, 247expatinsurance.com, HubSpot) may set their own cookies when you visit them or interact with embedded forms — see their respective privacy policies for details.
Third-party links
This site contains links to external sites (insurance brokers, insurer websites, visa assistance services). We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal data.
Changes to this policy
We may update this privacy policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of the site after any changes constitutes acceptance of the updated policy.